phone: +91 9229115001,9039095001

Technical Support & Annual Maintenance Contract (AMC)

When Interface Techno System begins working with any organisation, our engineers carry out a full audit of its network, analysing overall performance, security and compliance. But needs change over time, so a dedicated account manager will also be assigned to ensure your infrastructure continues to keep pace. In addition to PC installations and server commissioning, We have extensive experience managing office moves, installing structured cabling systems and designing disaster recovery solutions for its clients.

Server and network monitoring is included as standard with any technical support agreement so we'll always be the first to know when your infrastructure is creaking under the strain.

  • Routers, Switching and Wi-Fi

We help our clients make informed decisions concerning the specifications and encryption levels of their internet routers and wireless access points. We can also recommend a wide range of network switches, from small business devices through to high end options that include advanced traffic management and performance optimisation.

Switchgear for your network:

  • Routers and firewalls
  • Network switches
  • Wi-Fi access points
  • Security audits

Servers and Storage Devices

Our engineers will analyse the business applications you are running and the corresponding storage requirements, before recommending best-of-breed hardware to fulfil your needs. Small businesses may manage with a single server or a hybrid solution with email being managed in the cloud. Larger organisations may require dedicated file servers, email servers and application servers.

Network servers and storage:

  • File servers
  • Exchange and SQL servers
  • Redundant RAID arrays
  • Live server replication
  • NAS and SAN storage arrays
  • Best-of-breed hardware
  • Virtualisation

Cabling, Connectivity and Internet

We advocate the use of data cabinets with cable management systems and clear labelling to prevent a tangle of connections, which become difficult to troubleshoot in the case of a problem or when moves and changes are required.

Network cabling and connectivity:

  • Structured cabling systems
  • Category 6 and fibre
  • Cable management solutions
  • Internet connectivity
  • Broadband & lease lines
  • High-quality telecoms partners
  • Backup and disaster recovery

We can recommend a variety of backup solutions depending on the needs of your business. We help customers to safeguard their data using media such as external hard drives or by streaming files to servers on remote sites. Our online backup service automates a nightly backup of your work to cloud-based servers from where a restore can be quickly arranged, should the need arise.

Planning for a worst case scenario:

  • Backup solutions
  • Online backup
  • Business continuity planning
  • Disaster recovery

You can call round the clock, 7 days a week to request an onsite service call and we will dispatch a friendly service technician to your door within 24 hours.

Annual Maintenance Contract

Looking for the Best IT Support AMC Company in Gwalior, India? Look No Further Than Interface Techno System! We’re Committed to Help You Achieve Optimal Business Outcomes Through the Effective Use of Technology!

  • Non - Comprehensive Annual Maintenance Contract: Non-comprehensive Computer AMC includes repair & services only with cost of defective to be borne by the customer.
  • Comprehensive Annual Maintenance Contract: Comprehensive Computer AMC's includes all parts (Here, you are not charged separately for the labour or for the parts replaced).

Our AMC Benefits:

  • Onsite Computer Repairs for homes and businesses.
  • Regular Maintenance Visits to Check Health of PC, Servers & Network Infrastructure
  • Remote Support and Software Assistance
  • Emergency Hard Drive Data Recovery
  • Onsite Virus removal / Firewall Protection
  • Spyware shields, Pop-Up Blockers
  • System Restoration
  • General Maintenance
  • DSL Configuration